This number will not change during outages (planned or unplanned). Served - Total customers served by region. This column will show how many customers/households are experiencing an outage. An incident may effect a single customer or multiple customers.Īff - Customers affected. Incidents - Problems within the system or with equipment. Flags represent an outage location based on the equipment involved. If your power is out, you have an electrical issue, or youre experiencing some other sort of power emergency, it is important to. For privacy and safety purposes, the map will NOT show your home address. You can zoom in to a one-mile radius by region, county, town, or village, and easily determine the impact a power outage may be having on your local community. Information is updated every 20-30 minutes and is displayed in both an easy-to-read table and a map-based interface. With our outage map you can check the status of a power outage, see how many individuals are affected and obtain the estimated restoration time. Outage Central provides comprehensive and timely information about electric power outages. That's why we've instituted an outage management system. We understand communication during this time period is essential. Despite our best efforts to prevent outages, there are factors beyond our control, such as storms and heavy wind conditions, that will occasionally knock out power. We work hard to provide our customers with unparalleled, safe, and reliable service. Please report your outage! Even if you are sure others in your area have notified us, the more information we have, the faster we can assess the situation and get the necessary crews on site.
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